Skip to main content

Get in touch

Contact us for product inquiries, channel setup assistance, 7-day refunds, or data requests.

Contact

How we can help

  • Product & plans

    Questions regarding closer capabilities, built-in playbooks, plan quotas, or getting started.

  • Account & channels

    Assistance with sign-in, workspaces, Conversation Assistant, or connecting WeCom, Personal WeChat (Beta), WhatsApp (Beta), Telegram, Instagram, and Messenger.

  • Billing, renewal & refunds

    Email support@cluve.app from your account address with your workspace name, payment date, and amount.

  • Privacy requests

    Requests to access, correct, or delete personal data, or questions about our Privacy Policy.

Are you a customer of a business that uses Cluve?

Cluve provides AI customer service technology. Pricing, payments, fulfillment, and refunds are handled directly by the merchant (funds go straight to the merchant). Please contact the business directly. For privacy requests, email support@cluve.app and we will forward it to them.

Already using Cluve? Go to Console